Retail Sales Associate

Company

Los Angeles Apparel is a basics apparel manufacturer and distributor founded by Dov Charney, a long-standing leader in American garment manufacturing.

Role description

Role Overview

As a Retail Sales Associate, you will be responsible for delivering a best-in-class customer experience through personalized styling, product knowledge, and hands-on support at our new SoHo flagship store. In this role, you’ll represent the brand on the floor, assist with daily store operations, and help maintain an inspiring and organized retail environment. This is an entry-level position ideal for someone who has a strong interest in fashion, is eager to learn, and thrives in a fast-paced, team-oriented, and customer-focused setting.

Key Responsibilities

• Deliver an exceptional customer experience through engaging conversations, thoughtful styling advice, and a deep understanding of our products and company values.
• Act as a tastemaker and stylist by learning, sharing product knowledge, highlighting trending items, and offering personalized styling suggestions.
• Enhance the overall customer experience by delivering a genuine, unique interaction to every customer.
• Assist with replenishing the sales floor from the fitting rooms or from receiving.
• Maintain store standards, daily store operations, and execute a perfect store close.
• Perform daily store opening and closing procedures.
• Operate the Shopify POS system efficiently.

Qualifications

• No prior work experience necessary, though common knowledge of customer service is preferred.
• Positive attitude, strong teamwork skills, and self-motivation.
• Flexible and adaptable in a fast-paced retail setting.
• Willingness to work flexible hours, including late nights, weekends, and some holidays.
• Required availability for at least one weekend day.

Compensation

Competitive Base Salary + Monthly Performance Bonus